Return policy for Foodland store
We are convinced of the quality of our products and we strive to fully satisfy our customers. If you are not satisfied with your purchase, we would be happy to help you with our returns policy.
Returns for defective products:
If you receive a defective, damaged, or expired product, please contact us within 48 hours of receiving the product to arrange a return or exchange of the product. We will refund the cost of the product in full, including delivery costs.
Returns for non-compliant products:
If you receive a product that is different from what you ordered or if the product does not match the description on the packaging, please contact us within 48 hours of receiving the product to arrange a return or exchange of the product. We will refund the cost of the product in full, including delivery costs.
Returns for dissatisfaction:
If you are not satisfied with your purchase, you can contact us within 7 days from the date of purchase to arrange the return or exchange of the product. Returned products must be in their original packaging and in new condition. We offer you an exchange or store credit.
Return times:
Returns must be made within 7 days of the purchase date for returns due to dissatisfaction. For returns for defective or non-compliant products, please contact us within 48 hours of receipt of the product.
Condition of returned products:
Returned products must be in their original packaging and in new condition. If a product has been opened or used, we reserve the right to refuse the return or exchange.
Please note that refunds can only be made to the same payment method used for the original purchase.
We reserve the right to modify this return policy at any time without notice. Please check our return policy regularly for updates. If you have any questions or concerns, please do not hesitate to contact us.